The Basics

Do I need a prescription?

Levina is FDA-cleared for safe, at-home use—no prescription required. Order online or from an authorized retailer and start your relief right away

Do you use animal testing?

Levina does not conduct, commission, or permit any animal testing for its devices or accessories. All products are evaluated exclusively through clinical studies with human participants and validated under FDA and TFDA regulatory protocols.

How TENS brings pain relief?

Transcutaneous Electrical Nerve Stimulation (TENS) delivers gentle electrical pulses through your skin to target sensory nerves. By interrupting pain signals, it provides temporary, drug-free relief—letting you feel better naturally.

How EMS supports muscle recovery?

Electrical Muscle Stimulation (EMS), also known as Neuromuscular Electrical Stimulation (NMES), sends targeted pulses to motor nerves, making your muscles contract just like your brain naturally commands.

Use it to:
Warm Up: Boost blood flow before a workout

Strengthen: Build weak or underused muscles

Recover: Flush out fatigue after exercise

How long does the effect last?

Every body is different, but here’s what you can expect:

Quick Relief: Many users notice pain easing within 10–20 minutes.

Lasting Comfort: A single 60-minute session can keep pain away for 6–7 hours.

3 Rights Method: For best results, always choose the right mode, right placement, and right intensity.

Maintenance: Most people do a tune-up session every 30–40 days.

Chronic Pain: 2–3 sessions per week may be needed.

Ongoing Care: 1–2 sessions per month often work for maintenance.

Tip: Listen to your body and adjust sessions and intensity to match your comfort and goals.

Can extra sessions extend the effects?

Regular sessions at the right intensity help you feel relief faster and maintain results. But don’t overdo it—your nerves and muscles need recovery time to avoid fatigue.

Follow the recommended schedule: 2–3 sessions per area daily, 15–60 minutes each. Stick to this, and you will enjoy the best, longest-lasting benefits.

Can I combine Levina with pain medications?

Yes—Levina pairs well with other treatments, including over-the-counter or prescription pain meds. Just check with your doctor or physical therapist first to make sure there are no conflicts and you’re using everything safely.

Can I use Levina while sleeping?

Yes—and it's generally safe.

How long does Levina’s warranty last?

Device: 2-year warranty
Accessories: 1-year warranty

Covers free repairs and replacement parts for any manufacturing defects or malfunctions not caused by misuse.

Keep your purchase receipt and contact our support team for any claims.

How to Use Levina Safely ?

When using your Levina devices:

- Always start at a low intensity and slowly increase until you feel a gentle tingling sensation.

- Try different modes to find what feels most comfortable and effective.

- Never turn up the intensity to the point of pain — keep it below your pain threshold.

How do I ensure the "Best Electrode Placement" ?

Use small electrodes for small muscle groups and large electrodes for larger areas. Refer to the manual for guidance. For pain relief, place electrodes directly on the painful area to stimulate sensory nerves. For training or recovery, align electrodes along the muscle's direction to stimulate motor nerves effectively.

How do I choose the "Best Treatment Intensity" ?

Everyone’s sensitivity varies. Start with low intensity and increase gradually. For pain relief, aim for 60–80% of your comfort threshold (mild tingling and numbness). For muscle training, aim for 80–90% with visible muscle contraction. Always stay below your pain threshold for safety and effectiveness.

Will I get long lasting relief effects if I use it more?

The more consistently you use your stimulator at the right intensity, the faster you're likely to feel relief. Both TENS and EMS work best with regular use. You may use it more frequently than recommended, but like a workout, your muscles need time to rest and recover. Overuse can lead to fatigue and reduce effectiveness.

Is Levina safe to use while flying?

Absolutely! Levina is wireless, battery-powered, and TSA-approved for carry-on.

Power on and choose your program—no flight mode needed.

Secure the pads so they stay in place.

Sit back and let gentle pulses ease your travel discomfort.

Safe, discreet, and completely plane-friendly—pain relief wherever you go.

Safe and unsafe ways to use Levina?

Yes—Levina fits into daily life. Use it while sitting, reclining, scrolling your phone, reading, or watching TV.

For EMS (muscle-training) modes: once you’re comfortable, you can pair it with light movements—like bodyweight squats or hamstring curls—for even better results.

Do NOT use Levina:
🚫 While driving or operating machinery.
🚫 During high-impact workouts (running, sprinting)
🚫 In any activity where unexpected muscle contractions could cause injury.

Bottom line: Levina is safe with gentle activity, but safety comes first.

How long does Levina’s warranty last?

Still need help?
We're right here for you.

If you have any questions that weren’t covered above, just reach out — we’ll guide you step by step.

Tap Contact us at the top anytime, and send us your question. You deserve care that answers you quickly.

The Basics

Do I need a prescription?

Do you use animal testing?

How TENS brings pain relief?

How EMS supports muscle recovery?

How long does the effect last?

Can extra sessions extend the effects?

Can I combine Levina with pain medications?

Can I use Levina while sleeping?

How long does Levina’s warranty last?

When will my order arrive?

What is your return policy?

How to Use Levina Safely ?

How do I ensure the "Best Electrode Placement" ?

How do I choose the "Best Treatment Intensity" ?

Will I get long lasting relief effects if I use it more?

Is Levina safe to use while flying?

Safe and unsafe ways to use Levina?

How long does Levina’s warranty last?

How to fix peeling hydrogel pads?

Is some hydrogel left on my skin normal?

Still need help?
We're right here for you.

The Basics

Do I need a prescription?

Do you use animal testing?

How TENS brings pain relief?

How EMS supports muscle recovery?

How long does the effect last?

Can extra sessions extend the effects?

Can I combine Levina with pain medications?

Can I use Levina while sleeping?

How long does Levina’s warranty last?

When will my order arrive?

What is your return policy?

How to Use Levina Safely ?

How do I ensure the "Best Electrode Placement" ?

How do I choose the "Best Treatment Intensity" ?

Will I get long lasting relief effects if I use it more?

Is Levina safe to use while flying?

Safe and unsafe ways to use Levina?

How long does Levina’s warranty last?

How to fix peeling hydrogel pads?

Is some hydrogel left on my skin normal?

Still need help? We're right here for you.

Still need help?
We're right here for you.